Date of Dispute: June 2008
Dispute Against: Prism Casino
Type of Dispute: Webmaster
Dispute Process: Very Good
Status of Dispute: Satisfactorily Resolved
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ORIGINALLY RELEASED JUNE 13th 2008:
Dear APCW Members,
It was brought to our attention that a webmaster member had been owed a small amount of money from 2007 and early 2008 as a Prism Affiliate. This webmaster believed that their payment had been overlooked, and they were having no success at resolution via email or telephone contact.
We phoned Prism directly and spoke to management who, after a few hours of research, found the oversite and immediately issued a check for $150.
The APCW regards this issue as resolved.
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From Prism Casino:
For some reason her payments were not issued... Not sure why, these were payments from a very long (ago). However, we verified that she is owed $150, and a payment is being processed as we speak... she should get it very soon. Thanks for your call today, and for handling this with us. I wish every affiliate issue could be handled so easily and professionally.
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