Quarter 2, 2004
During the second quarter of 2004, the APCW conducted a random audit on an ADLM Casino with the following observations:
CASINO VISITED: Windows Casino
DOWNLOAD or FLASH: Download
CONNECTION SPEED: Cable
WEBMASTER STATS:Tracked Correctly
AUDITOR FEEDBACK:
WAS THE DOWNLOAD AND INSTALLATION PROCESS EASY AND QUICK?
Yes, very quick
WERE THERE ANY PROBLEMS WITH THE DEPOSIT?
None
HOW FAST WAS THE DEPOSIT PROCESSED?
Just a few seconds
DID YOU ENJOY THE GAMES?
Video poker was fast and fun.
WERE THERE ANY TECHNICAL ISSUES?
No
DID YOU CONTACT CUSTOMER SUPPORT FOR ANY REASON?
No
IF SO, WERE THEY HELPFUL?
n/a
WERE ANY BONUSES OR COMPS AWARDED TO YOU?
Yes
DID YOU GET THE BONUSES OR COMPS YOU THOUGHT YOU WERE SUPPOSED TO?
Yes
HOW FAST DID IT TAKE TO GET YOU BONUS?
Got it before I even asked for it
WHAT WAS YOUR OVERALL OPINION OF THIS CASINO'S ATMOSPHERE?
It was easy to load and play and I had fun playing multi-hand video poker.
WOULD YOU PLAY HERE AGAIN?
Yes
WOULD YOU RECOMMEND THIS SITE TO YOUR FRIENDS?
Yes
ANY ADDITIONAL COMMENTS OR OBSERVATIONS?
Not really...
PLEASE NOTE: Certain criteria have been kept confidential to preserve the anonymity of the auditing process. Audits are conducted randomly throughout the year and may come at any time. We may conduct several audits per quarter or space them months apart. Any potential problems with an audit is discussed with the casino program prior to the posting of the results.
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